Terms & Conditions

By using the Red Lobster U.S. Site(s) and/or App(s), Canadian Service, or other Service (each as defined below in our Terms of Use), as applicable, you are agreeing to be bound by the following Terms and Conditions. Click on one of the links below to jump to the listed section:

RED LOBSTER TERMS OF USE

MY RED LOBSTER REWARDS

FRESH ALERTS TEXT PROGRAM

GIFT CARD TERMS AND CONDITIONS

RED LOBSTER SEATING ALERT TEXT PROGRAM TERMS AND CONDITIONS

RED LOBSTER GUEST WI-FI TERMS

TO GO WINE AND BEER

NEW! SHRIMP YOUR WAY

ULTIMATE ENDLESS SHRIMP FOR $20* IN THE US & $25* IN CANADA. DINE-IN ONLY

10% OFF $40 MINIMUM PURCHASE

DAILY DEALS

MY RED LOBSTER REWARDS℠ TERMS AND CONDITIONS

Updated effective as of May 17, 2023

Welcome to the My Red Lobster Rewards Loyalty Rewards Program (“Rewards Program”), a program that allows you to accrue points toward free or discounted menu items, as well as coupons and other special rewards and benefits, by dining at participating Red Lobster restaurants in the United States (“U.S.”), excluding Puerto Rico and Guam (“Participating Restaurants”), placing To Go or delivery orders from a Red Lobster Website (“Online Orders”) or engaging in other qualifying activities. As used herein, a “Red Lobster Website” means WWW.REDLOBSTER.COM or an applicable affiliated U.S. Red Lobster website but excluding WWW.REDLOBSTER.CA (Canada) and any third party delivery website such as Grub Hub, Postmates or Order Up. The Rewards Program is 100% free, and a great way to get rewards for eating at Red Lobster!

It is important that you read these entire Rewards Terms, which you accept when you participate in the Rewards Program. However, here are some of the highlights:

Rewards and coupons have no cash value, and you have no property or other interest or right to them, and may not transfer or encumber them.
Red Lobster may change Rewards accrual and redemption terms, unless we have specifically committed otherwise in writing (e.g. limited time promotions). Please check the Rewards Schedule attached hereto as Exhibit A regularly for current details.
Red Lobster may terminate your membership, or the Rewards Program, in which case Points and Rewards are forfeited.
Limited to U.S. residents, void where prohibited, and subject to eligibility requirements and program terms, conditions and limitations.
YOU CONSENT TO OUR PRIVACY PRACTICES AND AGREE TO LIMITATIONS ON YOUR REMEDIES AND OUR LIABILITIES AND TO ARBITRATION OF DISPUTES AND CLASS ACTION WAIVER.

Thank you for reviewing the terms and conditions (“Rewards Terms”) to the Rewards Program operated by Red Lobster Management LLC (“Red Lobster” or “we” or “our” or “us”). By participating in the Rewards Program, you agree to these Rewards Terms, which govern the terms and conditions of the Rewards Program. Each time you engage in Rewards Program activities, (i) the then-current Red Lobster Terms of Use, available at WWW.REDLOBSTER.COM/TERMS-CONDITIONS and through the Rewards App, apply (with any conflicts resolved by application of these Rewards Terms) and are incorporated herein as part of these Rewards Terms, and (ii) you consent to our practices as set forth in the then-applicable Red Lobster Privacy Notice, also available at WWW.REDLOBSTER.COM/PRIVACY-POLICY and through the Rewards App. In some instances, both these Rewards Terms, including the Rewards Schedule, attached as Exhibit A hereto, and/or additional terms explained in an offer or promotion setting forth additional or different terms and/or conditions will apply to your Rewards (in each such instance, and collectively “Rewards Additional Terms”). To the extent there is a conflict between these Rewards Terms and any Rewards Additional Terms, the Rewards Additional Terms will control.

Each time you participate in the Rewards Program (other than to access and read these Rewards Terms), you agree to be bound by and comply with then current Rewards Terms, and any applicable Rewards Additional Terms, subject to Section 12 hereof. Do not participate in the Rewards Program, and cancel your Rewards Program account, if you do not agree to any of these Rewards Terms. Any previous participation will continue to be governed by the Rewards Terms, including any applicable Rewards Additional Terms, in place at the time of such participation.

You may click on the following Table of Contents headings to navigate to that section:

Accounts and Rewards Program Service
1. (a) Accounts.

The Rewards Program has three tiers of membership – Red, Gold and Platinum – as described in more detail in the Rewards Schedule attached as Exhibit A. Effective February 19, 2020, persons who previously had opted into marketing through the Red Lobster Fresh Catch Club were converted to Red Tier members in the Rewards Program. You also may participate in the Rewards Program as a Red Tier member by having agreed to a general opt into marketing from Red Lobster. To participate in the Rewards Program as a Gold Tier member, you must complete the Rewards Program account registration process by creating a membership account with a password through the use of (i) an app on your mobile device (“Rewards App”), (ii) a Red Lobster Website or (iii) the tabletop device at a Participating Restaurant (“Tabletop Device”). We may offer you certain incentives from time to time to create a Rewards Program account, such as a free Reward or Bonus Points (as defined in the Rewards Schedule) credited to your account following account registration. To participate in the Rewards Program as a Platinum Tier member, you must earn 300 Points (excluding Bonus Points) on a rolling twelve-month look-back basis, as described in more detail in the Rewards Schedule. The Rewards Schedule also has more information about current promotional offers and the relative benefits of Red, Gold and Platinum membership.

When you register for the Rewards Program, you must provide and maintain a valid e-mail address. To use the Rewards App (defined below), you must also provide the mobile phone number assigned to the mobile device to which the Rewards App is downloaded. You also must promptly update your account with any changes. You acknowledge that Red Lobster may: (i) communicate with you about Rewards Program changes, rewards and promotional materials through this e-mail address and to this mobile device as more fully set forth in Section 6; (ii) share your account information with our trusted third party providers in connection with the Rewards Program; and (iii) use and share information and data about you as set forth in our Privacy Notice.

You may view your Rewards Program activity, and manage and cancel your account, through the Rewards App (defined below). From time-to-time we may provide you with other ways to access, update and use your account. You agree to keep your account information current, to secure your account credentials and log-in information, and not to let others access or use your account.

(b) Rewards Program Service.

We offer you the ability to participate in the Rewards Program through the use of the Rewards App, Red Lobster Website or Tabletop Device. The Rewards App may offer you certain features and services that allow you to manage your account. These features and services may include the ability to: (i) check your Points (defined below) balance, (ii) access, select and redeem Rewards (defined below), (iii) update your account information, and (iv) reset your password. Some features of the Rewards Program (including the Rewards App and its supported platforms, websites or other services) (collectively, “Rewards Program Service”) may change from time-to-time and be discontinued without notice. Use of a feature constitutes your consent to all feature functionality, including data collection and use. Some features utilize geo-location to attempt to identify your location (e.g., geofiltering and location-based features) and/or may access your device and device files (e.g., contacts). The Rewards Program Service may provide you with settings to activate or deactivate some features and functionality. Check the Rewards App settings menu, your device settings, and any Rewards Additional Terms for more information on features and your choices regarding them.

Unless otherwise provided in Rewards Additional Terms, you must use the Rewards Program Service to accrue or redeem Points, Rewards Program Discounts (defined below) or other Rewards or Reward Offers (defined below). Points, Program Rewards Discounts and other Rewards are limited to your Qualifying Purchase (defined below) of Qualifying Products (defined below) at any of the Participating Restaurants or through Online Orders, or as otherwise may be set forth in applicable Reward Offers or otherwise in applicable Rewards Additional Terms (e.g., Rewards received for engaging in Qualifying Activities (defined below) such as social media or other promotional activities).

The Rewards Program Service may offer certain features and services via your wireless device. Features and services may include the ability to access the Rewards Program Service’s features, view menus, upload content to the Rewards Program Service, receive messages from the Rewards Program Service, and download applications to your wireless device (collectively, “Wireless Features”). You agree to receive communications we may send through Wireless Features for which you are registered. Further, we may collect information related to your use of the Wireless Features. If you use Wireless Features, you agree to notify Red Lobster of any changes to your wireless contact information (including phone number) and update your account to reflect the changes. If the Rewards Program Service includes push notifications or other mobile communication capability, you hereby approve our delivery of electronic communications directly to your mobile device. These notifications, including badge, alert or pop-up messages, may be delivered to your device even when the Rewards App is not running in the background. You may have the ability, and it is your responsibility, to control the notifications you do, or do not, receive via your device through your device settings. Standard message, data and other fees may be charged by your carrier, and carriers may deduct charges from pre-paid amounts or data allowances, for which you are responsible. Your carrier may prohibit or restrict certain Wireless Features and certain Wireless Features may be incompatible with your carrier or wireless device. Contact your carrier with questions regarding these issues.

Points

(a) General.

We may offer Rewards in the form of digital point(s) accrued as a result of a Qualifying Purchase (“Points”) at Participating Restaurants or through Online Orders, provided, however, that only Gold and Platinum Members may accrue Points; Red Members may not. Points have no cash or property value even if they accumulated based on amounts (i.e., Dollars) spent, or they may be redeemed for certain “Dollars off” of a purchase. How many Points you can accrue, for what and when, and what the Points can be redeemed for and when (“Accrual and Redemption Opportunities”) may vary from time-to-time and from offer-to-offer, subject to the terms and conditions of applicable Rewards Additional Terms, set forth in the applicable Reward Offer, and as otherwise stated in Rewards Additional Terms. Please check our Rewards Schedule, attached as Exhibit A hereto, regularly for current details. Accrual and Redemption Opportunities may change from time-to-time, and from location to location, except to the extent specifically provided in applicable Rewards Additional Terms (e.g., certain terms offered for a limited promotional period). Unused Points will not expire for so long as you maintain an active account, but (i) unused Points may be terminated if your account is inactive for an extended period of time, as indicated on Exhibit A; (ii) Rewards and Rewards Offers (and their underlying Points) may expire subject to their terms, and any underlying Points that may have been redeemed with respect thereto will not be reinstated upon such expiration; and (iii) if your Rewards Program membership, or the Rewards Program, is cancelled or terminated, accrued Points will be forfeited; and (iv) Bonus Points may expire in accordance with the terms of the applicable promotion or offer pursuant to which the Bonus Points were earned.

Accrual of Points is limited to your purchase while a Gold or Platinum Member of Qualifying Products at any of the Participating Restaurants or through Online Orders, or as otherwise may be set forth in applicable Rewards Additional Terms (e.g., Rewards received for engaging in Qualifying Activities (defined below) such as social media or other promotional activities). Where Points are based on Dollars spent, the applicable calculation will be based on the post-discounts net price you pay for the Qualifying Product, excluding tips, taxes, delivery fees and other charges, and are subject to forfeiture or adjustment if you return or exchange the underlying product. Other restrictions may apply. We may choose to offer, in a manner not inconsistent with applicable law, incentive programs such as double Points, to certain, but not all, Rewards Program members. We reserve the right to forfeit or adjust Points if we cannot verify, to our sole satisfaction, the underlying Qualifying Purchase or other qualifying activity for the member claiming them, or in the event we suspect fraud or a violation of these Rewards Terms or applicable Rewards Additional Terms.

(b) Accruing Points.

Typically, Gold and Platinum Members will need to use the Rewards App, Red Lobster Website or Tabletop Device to add Points to their account.

To add Points to your account through the Rewards App, you must retain a copy of the Red Lobster receipt from the Qualifying Purchases at the Participating Restaurants. Each receipt can only be used to accrue Points by one member and only used once to do so. You currently have two options for adding Points from your Qualifying Purchases into your Rewards Program account: (1) scanning your receipt, and (2) manual entry. To scan your receipt on the Rewards App from your mobile device, touch the “Scan My Receipt” button in the Rewards App, and then follow the prompts to scan the QR code from the bottom of your receipt into the Rewards App. All qualifying Points will be added to your account following your scan. To manually enter your receipt information into the Rewards App, locate the 12-digit code located below the QR code on your receipt, open the Rewards App from your mobile device, touch the “Enter Manually” button, and following the prompts to enter the 12-digit code. When you manually enter codes, your Points may take up to 48 hours to appear in your account.

To add Points to your account through a Red Lobster Website or the Tabletop Device, log into your account and follow the applicable prompts and your Points will be added automatically within 48 hours.

The Rewards App, Red Lobster Website or Tabletop Device may confirm successful validations of your receipt or the entry of a receipt that has already been scanned. We may also send you an e-mail to validate your receipt. If you make a Qualifying Purchase and were not able to successfully scan or manually enter the QR code from your receipt, you may contact Red Lobster Guest Relations through the Rewards App or at 1-800-LOBSTER (1-800-562-7837). Points that are the subject of any confirmation notice are still subject to adjustment by us.

We may offer other means of adding Points to your account. For more information on current Points Accrual and Redemption Opportunities, check the Rewards Schedule, attached as Exhibit A hereto, and see any other then available Rewards Offers and Rewards Additional Terms.

Qualifying Products, Purchases and Activities

Gold and Platinum Members will typically have the ability to accrue Points for every Dollar they spend at Red Lobster Participating Restaurants or through Online Orders, on the post-discount Dollar amount actually paid for then qualifying products (“Qualifying Products”), excluding amounts paid for tax, tip, and delivery fees and service charges. Qualifying Products do not include the purchase of gift cards, or the purchase of alcoholic beverages in any jurisdiction that prohibits providing incentives for the purchase of alcoholic beverages or that we have otherwise excluded from Points accrual qualification. From time-to-time we may change what items are Qualifying Products, so check applicable promotions, Reward Offers and other Rewards Additional Terms for details.

Points will only be issued for purchases of Qualifying Products at Participating Restaurants or through Online Orders that meet all the terms, conditions and requirements of these Rewards Terms and applicable Rewards Offer terms and other Rewards Additional Terms at the time of purchase (“Qualifying Purchase”). Purchases made prior to becoming a Reward Program member do not count for receiving Points or Rewards. Purchases made with a gift card are eligible for to accrue Points, but the purchase of a gift card is not. Other exclusions to Qualifying Purchases may apply. Check applicable Rewards Additional Terms for details.

Occasionally we may offer a way to receive Points or Rewards for non-purchase activities, subject to applicable Rewards Additional Terms (“Qualifying Activities”), which will be subject to our satisfaction, in our sole discretion, that all applicable terms and conditions were met by you personally (and without use of automated method), and that there is no actual or suspected fraud, misconduct, illegal activity or inappropriate behavior present. To the extent Qualifying Activities involve you engaging in activity that exposes Red Lobster to your friends or the public (e.g., social media posts) you will do so only in a manner that makes it clear that you are potentially eligible for Rewards by doing so (e.g., #RedLobsterPromotion, #Sponsored, etc.) as more fully explained here: HTTPS://WWW.FTC.GOV/TIPS-ADVICE/BUSINESS-CENTER/ADVERTISING-AND-MARKETING/ENDORSEMENTS%2C-INFLUENCERS%2C-AND-REVIEWS and that otherwise complies with applicable Rewards Additional Terms. Qualifying Activities may also include things like the occasion of your birthday, holidays or other events that we may deem from time to time to qualify for Rewards.

Rewards, Coupons and Benefits

(a) Rewards.

The Rewards Program provides you with the ability to receive discounts, credits, Points, coupons or other benefits (collectively “Rewards”). The Rewards for Red Members are limited to special officers and savings, typically provided by email, while Gold and Platinum Members can also earn Points that can be used to redeem Reward Offers as described in more detail below. Rewards have no cash value, and Rewards Program participants have no property or other right or interest in or to Rewards (including, without limitation, no community property interests apply to a spouse’s Rewards and they are not descendible upon death) and you may not sell, gift, encumber or transfer Rewards, Reward Offers (defined below) or a Rewards Program account. Red Lobster may terminate, or change any aspect of Rewards (including, without limitation, accrual, redemption, expiration and benefit terms and conditions) (“Rewards Benefits”), at its sole discretion except to the extent specifically provided in applicable Rewards Additional Terms (e.g., certain terms offered for a limited promotional period). Rewards Benefits, including without limitation Rewards, Rewards Offers and Rewards Program Discounts, may be subject to geographic eligibility and other restrictions. For a summary of current standard Rewards Benefits, check the Rewards Schedule, attached as Exhibit A hereto. Also, be sure to look at each Reward Offer for applicable Rewards Additional Terms, which may alter standard Rewards Benefits. Rewards and Reward Offers expire after ninety (90) days unless stated otherwise.

“Reward Offer(s)” are Reward redemption offers, coupons or other benefits that we may provide from time-to-time, which are subject to their terms and conditions and any applicable Rewards Additional Terms. Reward Offers may be communicated to Members through the Rewards App or other appropriate fashion, and coupons, for example, may be distributed by email. “Rewards Program Discounts,” where available, are a form of Reward Offer. Rewards Program Discounts, which, unless otherwise specifically provided in the Reward Offer or applicable Rewards Additional Terms, may be used to reduce the amount you pay for the base, pre-tax Qualifying Products purchase price off future Qualifying Purchases from Participating Restaurants or through Online Orders, subject to geographic eligibility and other restrictions. Product availability may vary and may be limited. Rewards Program Discounts may only be applied against actual net purchase amounts (i.e., after applying any other applicable discounts) equal to or greater than the sum of the amount of Reward Offer(s) discount presented for redemption (e.g., an “up to” Dollars off discount), excluding Non-Qualifying Redemptions.” This is because, as explained above, Rewards and Reward Offers have no cash or property value. Further, if a Reward is for a discount amount in excess of the pre-tax purchase price of Qualifying Products, we may be unable to process that transaction in some instances and in such case the Reward Program Discount or other Reward Offer cannot be applied to that transaction.

Reward Offers may be used only once and must be used before they expire. As explained above, Rewards and Reward Offers are not transferable or encumberable and, thus, may only be used by the member to whom issued. Reward Offers for products or services at Red Lobster may typically be used in conjunction with most, but not all, other discounts or offers toward the purchase of Qualifying Products at Participating Restaurants or through Online Orders (check applicable Reward Offer terms and other Rewards Additional Terms for details). More than one Reward may be redeemed per in-restaurant dining transaction at Participating Restaurants, but you may only redeem one Reward per Online Order.

We may issue you a written or digital Reward Offer certificate. We are not obligated to accept Reward Offer certificates that are damaged or that we suspect are counterfeit or have been altered, and have no obligation to reissue lost or stolen Reward Offer certificates. Further, we are not responsible Points or other Rewards, or Reward Offers, that might be removed or deleted from your account for any reason, including security compromise, technical error or otherwise.

If you do not complete the use or redemption of your Reward Offer before it expires, the underlying Points or other Rewards will forfeit and will not be returned or returnable to your Rewards Program account.

We may occasionally offer you the ability to redeem Rewards Offers via the Rewards App (subject to its availability) while dining at Participating Restaurants or placing Online Orders. You may choose to redeem your Points for a Rewards Offer available to you in the Rewards App at the particular time you visit, subject to applicable Rewards Additional Terms that may apply to certain redemption options. Product availability may vary and may be limited. Red Lobster will deduct your redeemed Points from, or otherwise adjust, your Rewards account at the time of redemption from the Participating Restaurant or through the Online Order. Once redeemed, you cannot reverse the redemption transaction.

(b) Redemption.

Once you are a Gold or Platinum Member and have made enough Qualifying Purchases, or completed enough Qualifying Activities, for an applicable automatic redemption (e.g., accrue 125 Points and receive a Reward Offer), your account will be credited for the applicable Reward or Reward Offer, which once credited you may redeem at a Participating Restaurant or through an Online Order. Sometimes you will have options as to what Rewards you want to redeem Points for, or what Reward you can chose as part of an applicable Reward Offer. On occasion, we may offer Rewards or Reward Offer options that involve redemption or completion through a third party, in which case they will be subject also to that third party’s terms and conditions. Red Lobster will deduct your redeemed Points from, or otherwise adjust, your Rewards account after the time of redemption, usage or expiration. Once a Reward Offer is selected or otherwise received, you cannot reverse the Points redemption transaction, even if the related Reward Offer expires before it is used or completed.

When dining at Participating Restaurants, Rewards Discounts, and other Rewards, can typically be applied to your purchase by showing the Reward in the Rewards App or the coupon in your email to your server at the end of your meal at a Participating Restaurant at the time you are paying the bill, or following the prompts on the Tabletop Device. However, it is a good idea to check with the server at the time you are ordering to confirm availability and that no exclusions or restrictions apply. In order to redeem your Reward Offer(s) using the Rewards App, you must (i) activate the Reward from the Rewards App, and (ii) show the rewards screen from the Rewards App to your server. Your server will verify the Reward, and following verification, will apply the appropriate credit toward your check. Red Lobster will remove your Reward from your account at the time of redemption.

When placing an Online Order, Rewards Discounts and other Rewards can typically be applied to your purchase by following the applicable prompts.

The following items are, unless otherwise expressly provided in applicable Rewards Additional Terms, considered non-qualifying redemptions for which Rewards and Reward Offers may not be used, applied or otherwise redeemed: alcoholic beverages, gift cards, tax, tip, delivery fees and service charges (“Non-Qualifying Redemptions”). Tax may still be required to be paid on the full value of products or services for which the price was reduced by a Reward or Reward Offer. Unless otherwise stated in Reward Offer terms or other applicable Rewards Additional Terms, you may typically combine Reward redemptions with e-mail and printed coupons, and you may also redeem multiple Rewards for the same meal. Other conditions and exclusions may apply as set forth in applicable Reward Offers and Rewards Additional Terms.

Platinum level members are eligible to select certain of their existing Rewards to exchange for a new Reward. The Rewards that are eligible to be exchanged, and the Reward that will be received in exchange, will be indicated on the Lobster Lounge. Platinum members can visit the Lobster Lounge, log into their account and follow the directions to complete the exchange. Such exchanges may be made no more than once every 90 days. Certain Rewards including those earned with Bonus Points and through offers to join the My Red Lobster Rewards program will not be eligible for exchange and will not appear on the Lobster Lounge as choices to exchange.

Eligibility

Rewards Program membership is open to individual U.S. residents for personal, non-commercial use at Participating Restaurants and through Online Orders. You must be of the age of majority (18 in most states) depending on where you live. Geographic and other eligibility restrictions may apply to some aspects of our Rewards Program. Resellers are excluded from the Rewards Program and from receiving Points, Rewards Program Discounts and other Rewards or Reward Offers. If we mistakenly issue Points, Rewards Program Discounts or other Rewards or Reward Offers for resale purchases, or to resellers, we reserve the right to deduct those and/or to invalidate improperly issued Reward Offers. If you are found, in our sole discretion, to be a reseller, your Rewards Program account may be terminated.

As noted in Section 6 (Member Communications), you need not consent to receive commercial emails or texts to qualify for Rewards Program membership or benefits. For purposes of certainty, Rewards Program membership or benefits are not conditioned on any exercise or non-exercise of applicable privacy rights; provided, however, that if you elect to delete your Rewards Program personal information, we will be unable to provide your Rewards Program services or benefits.

Member Communications

(a) E-mail Messages.

You may cancel or modify our e-mail marketing communications you receive from us by following the instructions contained within our promotional e-mails. This will not affect subsequent subscriptions and if your opt-out is limited to certain types of e-mails the opt-out will be so limited. Please note that we reserve the right to send you certain communications relating to your account or use of our Rewards Program Service, such as administrative and service announcements and these transactional account messages may be unaffected if you choose to opt-out from receiving our marketing communications.

(b) Text Messages.

You may be given opportunities to subscribe to various text marketing or other text messaging programs and by doing so, you consent to receive ongoing text alerts (including by auto-dialers) from us related to our various businesses and affiliates, which may include co-promotions with or about other parties, except that if the scope of your consent for a particular subscription is limited that subscription will be so limited. Such consent is not required to purchase any product or service aside from the text subscription itself. For each subscription, text “HELP” for help and text “STOP” to terminate (i.e., opt-out) of that subscription. Subsequent or different subscriptions will be unaffected by an opt-out. You consent to receive a text confirming any opt-out as well as non-marketing administrative or transactional messages. For subscriptions to recurring text messages, you may receive up to the number of text messages per month specified in your consent, or to which you later consent. Alerts auto-renew unless otherwise specified when you consented. You understand that we will send mobile text messages using automated technology. Standard message, data and other fees may be charged by your carrier, and carriers may deduct charges from pre-paid amounts or data allowances, for which you are responsible. Contact your carrier for details. If we are charging a premium rate for text messages, that will be explained in the applicable subscription consent. Not all phones and/or carriers are supported. Red Lobster is the sponsor of our text messages and may be contacted regarding them at: 450 S. Orange Ave., Suite 800, Orlando, FL 32801-3383, Attn: Compliance Ethics Office, or email: ComplianceEthics@RedLobster.com.

We have created a “Lobster Lounge” located at WWW.MRLRPROMOTIONS.COM that is used to communicate with Rewards Program members. The site allows members to log into their accounts and may be used to share special offers, promotions and other news about the Rewards Program.

(d) Our Content.

We try to keep our content current and accurate, but menus and other content on the Rewards App and our website are not guaranteed, and not all menu items, pricing and offers are available in all of our locations. Actual availability and pricing will be determined at each applicable Red Lobster location.

(e) Third Party Services.

We may occasionally partner with third party services that provide members of our Rewards Program with opportunities to earn gift cards and other incentives by participating in activities such as surveys, contests, promotions or other loyalty programs. Participation is voluntary and any information that you choose to share directly with these third-party services is subject to the third parties’ privacy policies and terms of use. We are not responsible for any transactions that occur between you and such third-party services.

Membership Cancellation and Termination

You may cancel your membership in the Rewards Program at any time by contacting us through the Rewards App or Red Lobster Website or calling Red Lobster Guest Relations at 1-800-LOBSTER (1-800-562-7837). You may uninstall the Rewards App at any time. Uninstalling the Rewards App, or an extended period of not using the Rewards App, Red Lobster Website or Tabletop Device for Qualifying Purchases may result in the cancelation of your Rewards Program membership (or just your accrued Points, in our discretion), in which case you will forfeit all remaining Points, Rewards and Reward Offers.

In addition, we may not issue you any Reward(s), and you will forfeit all Points, Rewards and Reward Offers accrued, if we (a) terminate your account because of conduct that we determine, in our discretion, violates these Rewards Terms or any applicable law, involves fraud or misuse of Rewards Program membership, or is harmful to our interests or another customer; or (b) terminate the Rewards Program. We also reserve the right to deny future membership if we deem your conduct to have violated these Rewards Terms. Our failure to insist upon or enforce your strict compliance with these Rewards Terms will not constitute a waiver of any of our rights.

Limitations

Only one Rewards Program membership will receive Points for any one transaction. As more fully set forth in Section 2 and Section 4, Points and Rewards have no cash value and may not be transferred, assigned or encumbered. Additional restrictions may apply pursuant to Reward Offer and promotions terms, and other Rewards Additional Terms.

Occasionally we may test new products, services or promotions. Some of these tests may have implications on Rewards Program members that may vary from the terms as stated here. When different policies or terms apply, we will communicate that to you through Rewards Additional Terms or otherwise.

Dispute Resolution and Class Action Waiver

You and Red Lobster agree that all disputes pertaining to the Rewards Program, or these Rewards Terms will be resolved through binding arbitration. You and Red Lobster also agree that disputes will be arbitrated only on an individual basis and will not be joined or consolidated with any other arbitrations or other proceedings that involve any claim or controversy of any other party. YOU AND RED LOBSTER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. All such disputes shall be handled according to the dispute resolution terms and conditions set forth in the Red Lobster Terms of Use, which shall govern in the event of a conflict with these Rewards Terms.

General Rewards Program Information

These Rewards Terms are void where and to the extent prohibited by applicable law. The interpretation and application of these Rewards Terms is in the sole discretion and determination of Red Lobster, which in each case you irrevocably agree shall be conclusive.

Taxes may apply to Points and Rewards accrual and/or redemption where required by law.

The Terms of Use, set forth, among others, the terms and conditions pertaining to limitations of liability, disclaimer of warranty, and governing law. The Rewards Program Services are Services as defined by our Terms of Use, which are incorporated herein by reference. Please visit our Terms of Use, available at WWW.REDLOBSTER.COM and through the Rewards App, for more details. Collectively, the Rewards Terms, any applicable Rewards Additional Terms, and any terms incorporated into such by reference, constitute our complete agreement with you regarding the Rewards Program and supersede all prior agreements, offers or representations, and can only be amended or waived by an authorized officer of Red Lobster.

U.S. Pat. No. 8,522,127

Privacy Notice

The information you provide as a member of the Rewards program will be handled according to the Red Lobster Privacy Notice, that is available at WWW.REDLOBSTER.COM and through the Rewards App, you consent to our practices as described therein. The Rewards Program Services are Services as defined by our Privacy Notice. If you are interested in learning more about Red Lobster privacy practices, please review the Privacy Notice.

Updates to Rewards Terms

These Rewards Terms (or if applicable Rewards Additional Terms) shall govern the Rewards Program as it applies to you from time-to-time. AS OUR PROGRAM EVOLVES, THE TERMS AND CONDITIONS UNDER WHICH WE OFFER THE REWARDS PROGRAM MAY BE MODIFIED AND WE MAY CEASE OFFERING THE PROGRAM UNDER THE REWARDS TERMS OR APPLICABLE REWARDS ADDITIONAL TERMS FOR WHICH THEY WERE PREVIOUSLY OFFERED. YOU UNDERSTAND AND AGREE THAT EACH TIME YOU SIGN IN TO YOUR REWARDS PROGRAM ACCOUNT, OR OTHERWISE USE THE REWARDS PROGRAM (E.G. SCANNING A RECEIPT INTO THE REWARDS APP), YOU ARE ENTERING INTO A NEW AGREEMENT WITH US ON THE THEN APPLICABLE TERMS AND CONDITIONS AND YOU AGREE THAT WE MAY NOTIFY YOU OF NEW TERMS BY POSTING THEM ON THE REWARDS APP (OR IN ANY OTHER REASONABLE MANNER OF NOTICE WHICH WE ELECT), AND THAT YOUR CONTINUED REWARDS PROGRAM MEMBERSHIP AFTER SUCH NOTICE CONSTITUTES YOUR GOING FORWARD AGREEMENT TO THE NEW TERMS FOR YOUR NEW USE AND TRANSACTIONS. Therefore, you should review the posted Rewards Terms, and any applicable Rewards Additional Terms, each time you use the Rewards Program. Any new Rewards Terms or Rewards Additional Terms will be effective as to new use and transactions as of the time that we post them, or such later date as may be specified in them or in other notice to you. However, the Rewards Terms, and any applicable Rewards Additional Terms, that applied when you previously transacted will continue to apply to such prior transactions (i.e., changes and additions are prospective only) unless mutually agreed. In the event any notice to you of new, revised or additional terms is determined by a tribunal to be insufficient, the prior agreement shall continue until sufficient notice to establish a new agreement occurs. In the event any tribunal finds any changed terms to be invalid, unenforceable or illegal, such will be severed to the extent necessary for the remainder to be valid and enforceable. You should frequently check the Rewards App and the e-mail you associated with your account, for notices, both of which you agree are reasonable manners of providing you notice. You can reject any new, revised or additional terms by terminating your Rewards Program membership as set forth in Section 7 and continued membership constitutes acceptance.

Reaffirmation of Terms and Conditions.

Each time that you participate in the Rewards Program by (i) earning Points (whether by scanning a receipt, placing an Online Order or otherwise), or (ii) redeeming a Reward, you are deemed to have re-acknowledged, accepted and agreed to these Rewards Program Terms and Conditions.

ExhibitA

Rewards Schedule

Defined terms are indicated by initial caps and have the meaning ascribed to them in our Reward Terms, to which this Exhibit A is attached. Additional terms and conditions may apply as stated in applicable Reward Offers, promotional offers or as made available at Participating Restaurants or through Online Orders.

Accruing Points. You will typically have the potential to accrue one (1) Point for every dollar you spend on Qualifying Purchases of Qualifying Products at Participating Restaurants or through Online Orders. Purchases made prior to joining the Rewards Program, discounts on your purchases, and tips, taxes and delivery fees on purchases do not count for accruing Points. Purchases made with a gift card are eligible for Points, but a gift card is not a Qualifying Product. Alcoholic beverages are not Qualifying Products in any jurisdiction that prohibits providing incentives for the purchase of alcoholic beverages or that we have otherwise excluded. The applicable jurisdictions that prohibit incentives for the purchase of alcoholic beverages, and where alcoholic beverages are not Qualifying Products for purposes of earning Points under the Rewards Program, are indicated on Attachment 1 to this Exhibit. Other restrictions may apply.

Points are accrued by scanning or otherwise entering receipt information into the Rewards App, Red Lobster Website or Tabletop Device. Members can also earn Points when making a Qualifying Purchase through an Online Order or the Tabletop Device if they have logged into their account prior to making their purchase, which does not require any scanning or entry of receipt information. Each receipt may only be scanned (or otherwise entered) one time, and only by one person. You may only scan two (2) receipts into your Rewards App or enter two receipts on a Red Lobster Website or Tabletop Device within any given 24-hour period. No receipts that are more than thirty (30) days old can be scanned or manually entered into the Rewards App.

Redemption of Points and Related Reward Offers. Once you accumulate 125 Points, you automatically receive a Reward Offer as determined by Red Lobster. It typically takes up to 48 hours for your Reward Offer to become available in the Rewards App. Rewards Offers are subject to their terms, including expiration. Rewards Offers may only be redeemed in Participating Restaurants or through Online Orders and may not be applied against alcoholic beverages, gift card purchases, tax, tip and service charges. Once you click the “Redeem” button on the rewards screen, your Reward will only be active for two hours. If you do not redeem your Reward within two hours, you will forfeit your Reward and you will also lose the Points accrued to receive the Reward Offer. Additional Non-Qualifying Redemptions may be excluded from redemption in Reward Offer terms, or terms made available at any particular Participating Restaurant or through Online Orders.

Reward Offers typically give you a choice of different Reward options. For example, we may offer you a free appetizer or a dessert. All Rewards will be for items that are not a Non-Qualifying Redemption item. Some menu items may be unavailable or excluded without notice, and this may differ from location to location and from time to time. For example, if you select a free appetizer as your Reward, you will not be able to redeem this Reward for one of our combination appetizer sampler products such as our Create Your Own Appetizer Combination or our Seaside Sampler.

Reward Offers, and the corresponding Reward, may be used only once. Reward Offers and Rewards are not transferable or encumberable and, thus, may only be used by the member to whom issued. Rewards may be used in conjunction with most, but not all, other Red Lobster discounts or offers toward the purchase of Qualifying Products, and such usage will be subject to confirmation at the time of Reward usage and may differ from location to location and from time to time.

Unless noted otherwise on the rewards screen in the Rewards App, or otherwise on the applicable Rewards Offer, each Rewards Offers generated by Points accrual will expire ninety (90) days from the issuance date. If you do not redeem your Reward before it expires, the underlying Points will forfeit and will not be returned or returnable to your Rewards Program account.

Other Current Rewards and Reward Offers: Reward Offers to members accrued on the occasion of their birthday expire in thirty (30) days but are otherwise subject to the same terms and restrictions applicable to Reward Offers generated by Points accrual, except as may be provided in the applicable Rewards Offer terms.

Tiered Membership and Additional Benefits for Platinum Members:

The Rewards Program has three tiers of membership – Red, Gold and Platinum.

Red Tier. Effective February 19, 2020, persons who previously had opted into marketing through the Red Lobster Fresh Catch Club/Fresh Catch News (FCC/FCN) were converted to “Red Members” in the Rewards Program and will no longer receive communications from FCC/FCN. You also may participate in the Rewards Program as a Red Member by opting into marketing from Red Lobster generally. Red Members will receive special offers and savings, typically by email, but do not earn Points.

Gold Tier. If you complete your enrollment in the Rewards Program by creating a membership account with a password, you will be deemed a “Gold Member.” We may offer you certain incentives from time to time to create a Rewards Program account to become a Gold Member, such as a free Reward or Bonus Points credited to your account following account registration. The terms of the incentive offer will be disclosed when it is communicated to you. We retain the sole discretion to offer, change and terminate these incentives from time to time. Gold Members receive all the benefits of Red Members, but also will earn Points and receive the other benefits listed in the chart below.

Platinum Tier. After becoming a Gold Member, if you have earned 300 or more Points (excluding Bonus Points as defined below) during the prior year on a rolling twelve-month look-back basis, then effective the day after the date on which you earned your 300TH Point you will be deemed a “Platinum Member” and will be entitled to additional benefits, including the ability to exchange Rewards as noted above. Your Platinum Member status will begin the day after the date on which you achieved 300 Points.

Points will only apply toward achieving Platinum Member status if they were accrued for a Dollar spent at Red Lobster Participating Restaurants or through Online Orders for Qualifying Products, typically one Point for every Dollar spent. Bonus Points will not be counted toward achieving Platinum Member status. As used herein, “Bonus Points” means any Points achieved through special offers not directly associated with a Dollar purchase, such as (i) the extra Points achieved during “Double Point” promotions where a matching additional bonus Point is awarded for each initial Point earned for a Dollar purchase, (ii) extra Points that may be achieved pursuant to the terms of particular promotions or offers, such as offers providing a set number of additional Points to Gold or Platinum members, or for making a minimum Qualifying Purchase or purchasing a particular featured menu item during certain periods, and (iii) the extra bonus Point achieved for each dollar spent for Qualifying Purchases on Online Orders once Platinum Member status is achieved. All Points including Bonus Points will count toward achieving Rewards, but Bonus Points will not count toward achieving Platinum Member status.

After you become a Platinum Member, then in order to retain your Platinum Member status, you must earn 300 or more Points (excluding Bonus Points) during your Platinum Member Year. As used herein, your “Platinum Member Year” means the period beginning on the date you achieved Platinum Member status and ending one year thereafter, and each one-year renewal period thereafter. If you earn 300 Points at any time during your Platinum Member Year, then you will remain a Platinum Member through the end of your following Platinum Member Year. If at the conclusion of any Platinum Member Year you have not earned 300 or more Points during that Platinum Member Year, then you will revert to Gold Member status; in order to regain Platinum Member status, you must once again reach a point where you have earned 300 or more Points (excluding Bonus Points) during the prior year on a rolling twelve month look-back basis, although in this case, Points earned while you were a Platinum Member will not be included in the calculation.

Red Lobster also reserves the right to evaluate the facts and circumstances of particular situations and to award Platinum Member status to Members as Red Lobster may deem appropriate in its sole discretion.

Platinum Members receive all the benefits of Gold Members, but also receive the additional benefits listed in the chart below.

The benefits of being a Rewards Program member at each tier can currently be summarized as follows, but are available for a limited time at participating Red Lobster restaurant locations and subject to change:

BENEFIT RED MEMBER GOLD MEMBER PLATINUM MEMBER

My Red Lobster Rewards Membership:

✗Included✗Included✗Included

Special offers and savings:

✗✗✗Included

Get a 10% off Reward for becoming a Gold Member (1)

✗

Earn Reward for 12 Free Cheddar Bay Biscuits for first time App download
and completed profile (2)

✗Included✗Included

Earn 1 Point for every $1 spent on Qualifying Purchases:

Not Included✗Included✗Included

Reward earned at every 125 Points:

Not Included✗Included✗Included

Free birthday Reward on your special day:

Not Included✗Included✗Included

Special catch Reward 4x per year:

Not Included✗✗Included

Insider information
(such as early notice of special events or new menu items):

Not Included✗Included✗Included

Bonus Point offers throughout the year:

Not Included✗Not Included✗Included

Earn 25 Bonus Points good for 30 days for Dine-In orders on Thursdays that include a non-alcoholic fountain beverage (3):

Not Included✗Not Included✗Included

Earn 100 Bonus Points good for 30 days for Dine-In Qualifying Purchases of $100 or more (4):

✗✗
IncludedEarn one Bonus Point good for 30 days for each dollar spent on Qualifying Purchases for Dine-In or To Go orders on Tuesdays (5): ✗

Earn two Bonus Points good for 30 days for each dollar spent on Qualifying Purchases for Dine-In or To Go orders on Tuesdays (5)

✗

Earn one Bonus Point for each dollar spent on Qualifying Purchases on Online Orders:

✗

Ability to exchange existing Rewards for a new Reward

✗

Earn a Reward for a free desert on each anniversary that you maintain Platinum membership (6):

✗

Early access to selected promotions:

✗

Join the Rewards Program and receive a Reward for 10% off for Dine-In. Offer limited to new members who enroll in the Rewards Program and have not previously done so. 10% discount excludes all alcohol, taxes, gift cards and gratuity. See Reward for full terms.
If you both complete your profile and download the App you will receive a Reward for 12 Cheddar Bay Biscuits when you make a minimum $15 Qualifying Purchase To Go order. Offer limited to new members who both complete their profile and also download the App and have not previously done so. $15 minimum Qualifying Purchase requirement excludes alcohol in some jurisdictions as indicated on Attachment 1, taxes, gift cards and gratuity. See Reward for full terms.
Offer valid for Dine-In on Thursdays only. Bonus Points that are not sufficient to earn a Reward in combination with other Points (on a first in, first out basis) will expire 30 days from the date they are reflected in your account. Limit one order earning bonus points per day on a chronological basis. Please allow up to 48 hours for your points to be reflected in your My Red Lobster Rewards account.
Valid for Qualifying Purchases made for Dine-In only. Qualifying Purchases exclude alcohol in some jurisdictions (as indicated on Attachment 1), taxes, gift cards and gratuity. Bonus Points that are not sufficient to earn a Reward in combination with other Points (on a first in, first out basis) will expire 30 days from the date they are reflected in your account. Limit one order earning bonus points per day on a chronological basis. Please allow up to 48 hours for your points to be reflected in your My Red Lobster Rewards account.
Valid for Qualifying Purchases made for Dine-In and To Go Orders placed on RedLobster.com on Tuesdays only. Offer does not combine with other offers including earning one point per dollar spent on qualifying purchase on online orders. Qualifying Purchases exclude alcohol in some jurisdictions (as indicated on Attachment 1), taxes, gift cards and gratuity. Bonus Points that are not sufficient to earn a Reward in combination with other Points (on a first in, first out basis) will expire 30 days from the date they are reflected in your account. Limit one order earning bonus points per day on a chronological basis. Please allow up to 48 hours for your points to be reflected in your My Red Lobster Rewards account.
A Reward for a choice of one of three deserts will be issued on the anniversary of becoming a Platinum member and each anniversary thereafter that the Platinum level membership is maintained. Please allow up to 48 hours following your anniversary for your Reward to be reflected in your My Red Lobster Rewards account.

Prior to May 17, 2023, Platinum Members would earn a Reward good for free unlimited games on the Tabletop Device. Effective May 17, 2023, new Platinum Members will no longer earn this free games Reward. Rewards for free games issued to existing Platinum members prior to May 17, 2023, will continue in effect until the expiration date indicated on the Reward, but will not renew.

Inactivity: Prior to November 17, 2021, we treated failure to use the Rewards App, Red Lobster Website or Tabletop Device to add Points to your account, or redeem a Reward, at least once during any one-year period as an extended period of inactivity that qualified your Rewards Membership and/or your accrued Points to be cancelled in our discretion. Effective November 17, 2021, you must use the Rewards App, Red Lobster Website or Tabletop Device to make a Qualifying Purchase that adds Points to your account at least once during any one year period or your account will be considered inactive and your Rewards Membership and/or your accrued Points may be cancelled in our discretion; redeeming a Reward will no longer prevent your account from being considered as inactive. As a result of this change, if your Rewards Membership and/or Points were cancelled due to inactivity, but you redeemed a Reward during the one-year period preceding November 17, 2021 or would otherwise like your Membership and/or Points to be reinstated, you may contact our Guest Relations Department through our Website at HTTPS://WWW.REDLOBSTER.COM/CONTACT-US or by writing to us at Attention: Guest Relations, Red Lobster Management LLC, 450 S. Orange Ave., Suite 800, Orlando, FL 32801-3383. We reserve the right to further change the terms of the inactivity cancellation qualification from time to time.

Attachment 1

Jurisdictions with Participating Restaurants
where alcoholic beverages are not Qualifying Products
for purposes of earning Points under the Rewards Program*

U.S. States:

Alabama
Arizona
Arkansas
California
Hawaii
Indiana
Michigan
New Mexico
Ohio
Pennsylvania
Texas
Utah
West Virginia

* In-restaurant purchases or Online Orders from Participating Restaurants in these states will not earn Points for purchases of alcoholic beverages.

Rewards program Terms initially effective as of July 11, 2016

Updated June 19, 2017
Updated October 30, 2017
Updated August 27, 2018
Updated December 9, 2019
Updated February 19, 2020
Updated November 17, 2021
Updated March 21, 2022
Updated May 31, 2022
Updated August 15, 2022
Updated May 17, 2023

Gift Card Terms and Conditions

The terms below apply to Red Lobster physical Gift Cards and eGift Cards, respectively, as indicated by the headings. These physical and eGift Cards, and all other Red Lobster gift cards which indicate they are subject to the complete terms and conditions available at www.redlobster.com, are also subject to the terms under the headings "C. Applicable Law", "D. Dispute Resolution" and "E. Dispute Resolution Where Arbitration is Not Available" contained in "Section III. Infringement and Dispute Terms" in the Red Lobster Terms of Use available here:HTTPS://WWW.REDLOBSTER.COM/TERMS-CONDITIONS#RED-LOBSTER-TERMS-OF-USE

Physical Gift Card Terms and Conditions

TREAT THIS GIFT CARD LIKE CASH. Your purchase, use or acceptance of this Gift Card constitutes acceptance of the following terms and conditions. This Gift Card is issued by and represents an obligation solely of RLSV, Inc. (“Red Lobster”). Each time you use it, we’ll deduct that amount from the balance until you’ve used the full balance of the card. You can add to the card balance at any time. (1) Except where required by law, this gift card is not redeemable for cash. (2) We can’t replace it if it’s lost or stolen. (3) Valid at any participating Red Lobster restaurant in the U.S. (4) Not valid for delivery. (5) Approval required to advertise this card. (6) This Gift Card does not expire.

For Gift Card balance, activity and complete terms and conditions visit WWW.REDLOBSTER.COM or call toll-free 1-877-720-6601.

eGift Card Terms and Conditions

TREAT THIS eGIFT CARD LIKE CASH. Your purchase, use or acceptance of this eGift Card constitutes acceptance of the following terms and conditions. This eGift Card is issued by and represents an obligation solely of RLSV, Inc. (“Red Lobster”). Each time you use it, we’ll deduct that amount from the balance until you’ve used the full balance of the card. (1) Except where required by law, this eGift Card is not redeemable for cash. (2) We can’t replace the value on this card if it is lost or stolen. (3) It may be redeemed at Red Lobster restaurants but is only valid in participating locations in the United States. (4) Not valid for delivery. (5) Approval required to advertise this card. (6) This eGift Card does not expire. (7) eGift Card deemed purchased from and issued in the State of Florida. (8) The risk of loss and title to the eGift Card passes to the recipient upon electronic transmission of the eGift Card. (9) The eGift Card balance may not be transferred to a physical gift card; however, your eGift Card may be printed or reprinted for redemption.

For eGift Card balance, activity and complete terms and conditions visit WWW.REDLOBSTER.COM or call toll-free 1-877-720-6601.

Red Lobster Seating Alert Text Program Terms and Conditions

By signing up for the Red Lobster Seating Alert Text Program (“Program”), you agree to these terms and conditions (“Program Terms”) and our general TERMS OF USE, consent to our practices described herein and in our PRIVACY NOTICE and authorize Red Lobster Management LLC (“Red Lobster” “us”,“we” or “us”) to deliver, to the designated mobile phone number (registered or used to opt-in via short code), text messages regarding your seating, including via an autodialer (i.e., automated dialing technology). You are not required to accept the Program Terms as a condition of purchasing any property, goods or services and no purchase is necessary to subscribe to the Program. If you do agree, you consent to receiving up to three (3) Program texts per request or inquiry, plus additional administrative texts (e.g., confirming subscription or opt-out or responding to your HELP requests). Each time you provide your number for seating alerts is a new subscription and will override a prior opt-out.

You can unsubscribe (i.e., opt-out) from a then current Program subscription by replying “STOP” to a Program text you receive. You hereby consent to receive a text message confirming that you have unsubscribed, as well as other administrative text messages (such as when you send us a HELP text or any unrecognized message). You understand that unsubscribing to the Program will not terminate your consent to receive other kinds of text alerts, such as if you have signed up to receive Fresh Alert text alerts. You must unsubscribe from each text program separately. Unsubscribing to the Program texts also will not unsubscribe you from emails from us. However you can follow the unsubscribe link on our promotional emails to learn how to opt-out of Red Lobster promotional emails (you may still, however, receive non-promotional emails from us).

The Program may not be available in all areas. You understand that message and data rates may apply and your carrier may charge you or deduct usage credit from your account when you text us or we text you and you consent to that. The Program may not be supported by all carriers and all devices. Check with your carrier for details. You represent and warrant that you are the age of majority where you reside (18 in most states) and are a U.S. resident using a U.S. mobile number to subscribe.

Red Lobster Guest Wi-Fi Terms

Welcome to Red Lobster’s guest Wi-Fi! By using this service, you accept these terms, our online services Terms of Use (at HTTPS://WWW.REDLOBSTER.COM/TERMS-CONDITIONS) and our data practices as set forth in our Privacy Notice (at HTTPS://WWW.REDLOBSTER.COM/PRIVACY-POLICY). You should click on those links and read our full Terms of Use and Privacy Notice, but here are a few highlights:

Subject to applicable law, the Terms of Use provide for your grant and waiver of rights and remedies, limitations on our liability, your indemnity of us, and arbitration of certain disputes (and class action and jury waiver).
This is a public Wi-Fi network. Public Wi-Fi is inherently insecure. Use of a Virtual Private Network to connect, using current antivirus and two factor authentication solutions, and avoiding logging in to accounts, downloading content or accessing or sending sensitive data while using public Wi-Fi is recommended -- you should take the lack of security of public networks in mind. Your use is “as is” and at your own risk.

To Go Wine and Beer

*Where allowed by law; void where prohibited. Purchases must be made with food order. Only available for pickup. Must be 21 or older to purchase alcohol. Don’t drink and drive. Available at participating locations only. Additional restrictions may apply.

NEW! Shrimp Your Way

Offer available for a limited time and can be ordered online or enjoyed in restaurant. Choose 4 option is only available to be ordered online. All shrimp flavors available while supplies last. Pricing indicated excludes beverages (and alcohol), applicable taxes, and gratuities. Available at participating Red Lobster locations in the U.S. & Canada

**Ultimate Endless Shrimp for $20* in the US & $25* in Canada. Dine-In Only**

*Offer available for a limited time and can be enjoyed in restaurant only. To Go, catering, and third-party delivery excluded. All shrimp flavors available while supplies last. Pricing indicated excludes beverages (and alcohol), applicable taxes, and gratuities. Available at participating Red Lobster locations in the U.S.

10% Off $40 Minimum Purchase

*This offer may be redeemed for ten percent (10%) off guest check with a minimum purchase of $40. Maximum discount of $30. Minimum purchase and discount excludes alcohol, taxes, gift cards and gratuity. Valid for dine-in or To Go. Only one coupon code per order. Offer is not redeemable in combination with any other coupon or offer. Cash redemption value 1/20 of one cent. Offer may not be reproduced, re-posted to or downloaded from the internet, sold, transferred or traded. Red Lobster may refuse to honor or accept any coupon it believes to be in violation of these terms and conditions. Must present offer for dine-in. Not valid for catering or third-party delivery. Redeemable at participating Red Lobster locations in the U.S. and Canada. Offer valid 7/31/2023– 8/20/2023. POS Code: 24E003. Online Order Code: CRABFEST3. Applicable taxes paid by bearer. ©2023 Red Lobster Hospitality LLC.

Daily Deals

Offers available for a limited time at participating locations in the U.S.; not available in Guam, or Canada or during select holidays. Prices higher in California, Hawaii, Minnesota, Oregon, Washington and in select locations in Arizona, Illinois, Nevada, Montana, and New York. Pricing indicated excludes beverages, applicable taxes and gratuities. Available for dine-in or To Go; third party delivery excluded. Guests ordering Endless Shrimp via To Go or delivery from redlobster.com may pick up to four orders of shrimp in any combination of flavors offered.