Accessibility
Red Lobster is committed to making our websites and digital products accessible to everyone, including to individuals with disabilities, which is fundamental to our core values of Genuine Caring and Hospitality.
Red Lobster has commissioned digital accessibility centre (DAC) to undertake quarterly accessibility reviews of our websites and digital products, to make sure they are accessible to and useable by all our customers.
Red Lobster is continuously working to ensure our websites are accessible to all of our guests, however, on our sites we do have some links to third party websites. We cannot attest to the level of accessibility you experience once you leave Red Lobster's sites via one of these links. These include: the Online Ordering system, the Gift Card system, and Red Lobster Careers. Additionally, some third parties have embedded their own programs or interactive tools (known as "widgets") within Red Lobster's websites which Red Lobster similarly does not own or control, and therefore whose compliance cannot be guaranteed. These include the Interactive Nutrition Menu and the Nutrition Calculator. These issues can be circumvented by using the Access In icon at the bottom of each page, or by using the Contact Us page to contact the Red Lobster Team.
The DAC is a non-profit organization that works with clients to help them create digital media that is accessible to all, and that meets best practice accessibility standards. DAC testing process includes in excess of 100 hours of testing by disabled users, coupled with expert manual technical compliance review against level AA of the Web Content Accessibility Guidelines (WCAG 2.0).