Clearing your device's cache, cookies, and browsing history can solve many issues with the app, including getting it to download to your device.  Here's how... <p> For Apple devices, tap on the Settings icon; find and tap "Safari". Locate "Clear History and Website Data" item and tap on it to clear your cache, cookies, and history.</p> <p> For Android devices, find and open the Chrome (Google) app. In the top right of the Chrome app, click "More". Find and tap "History". At the top, choose a time range. To delete everything, select "All Time". Check the boxes next to "Clear Browsing History", "Clear cookies and site data" and "Clear the cache", then tap "Clear data." </p>

First, try the steps for not being able to download the app. Second, let's try enabling cookies on your device.  Here's how... For Apple devices, tap on the Settings icon; find and tap "Safari". Locate "Cookies" and tap on it then look for "Privacy and Security". In "Privacy and Security", find the "Block All Cookies" setting and make sure the button is slid to the left. <br /> <br /> For Android devices, find and open Chrome (Google). In the Chrome window, click the three dots in the top or bottom right corner. Click "More", then "Settings", then "Site Settings", then "Cookies". Enable cookies by sliding the button to the right.

Turning on JavaScript may solve this issue. Here's how... <br /> <br /> For Apple devices, find and tap on the Settings icon; then find and tap "Safari". Locate "Advanced" and open it, then look for "Javascript". To enable Javascript, slide the button to the right. <br /> <br /> For Android devices, find and open Chrome (Google). In the Chrome window, click the three dots in the top or bottom right corner. Click "More", then "Settings", then "Site Settings", then "Javascript". To enable Javascript, make sure the button is slid to the right.

Updating your Apple device's operating system can help resolve many error messages you receive.  Here's how... <br /> <br /> Check the version by going to Settings > General > About. To update the version, go to Settings > General > Software Update.

Fixing your device's date and time settings might solve this issue.  Here’s how... <br /> <br /> For Apple devices go to Settings > General > Date & Time. <br /> <br /> For Android devices, go to Settings > Date and Time.

Setting your Android device's default web browser to Chrome can help with this issue. Here's how... <br /> <br /> For Android devices, go to Settings > Apps > Advanced > Default Apps > Browser app.

You might be running an outdated version of the app.  Let's get your app updated, which should fix the problem.  Here's how... <br /> <br /> For Apple devices, go to the Apple App Store and search "My Red Lobster Rewards" to view and download the latest update. <br /> <br /> For Android devices, go to the Google Play Store and search "My Red Lobster Rewards" to view and download the latest update.